Question 1

What happens once my 30-day trial ends?

Accepted Answer

Your Furbo Nanny plan will automatically roll into a Standard Yearly plan at $95.91. Charged annually.

Question 2

Can I cancel anytime?

Accepted Answer

You can cancel anytime. Cancelling during the 30-day trial ends Furbo Nanny immediately. A prepaid return label will be sent, and the $12 return shipping fee applies. Cameras that aren't returned will be locked and can't be used.

Cancelling after rolling into the yearly plan stops auto-renewal. Furbo Nanny stays active until the end of the current subscription period.

Question 3

What is a refurbished camera?

Accepted Answer

A Furbo-Certified Refurbished camera is a pre-owned Furbo device that's been fully inspected, tested, and restored to like-new condition. Every unit meets the same performance standards as a brand-new camera before it ships to you.

Question 4

What's included in the Furbo Nanny plan?

Accepted Answer

Furbo Nanny brings the full AI-powered pet care experience to your Furbo camera. Get real-time Smart Alerts, video playback, and insights into your pet's behavior, so you always know what they're up to while you're away. Your first month is free, giving you time to see how it fits into your and your pet's routine.

Question 5

What if I want a new camera instead?

Accepted Answer

You can upgrade anytime for an additional camera. As an existing customer, you'll have the option to add a brand-new Furbo camera.

Question 6

Who's this offer for?

Accepted Answer

This trial is available to new Furbo customers only and cannot be added to an existing Furbo account.

Furbo 360° Dog Camera (Certified Refurbished)

Shipping fee

How your free trial works

Order today, pay only $12 shipping

Set up your camera in the Furbo app

Try Furbo Nanny features with a 30-day trial

Love it? Your yearly plan($95.91) starts automatically

Changed your mind? Send it back and pay for shipping ($12)

Keep your pet safe, healthy, and happy with Furbo Nanny 3.0

Getting started is easy

Choose Your Camera

Set up your Furbo account

Turn on Furbo Nanny

Start your smart pet care!