# Furbo Full Documentation & Knowledge Base Furbo (by Tomofun) makes AI-powered smart pet cameras. This document covers complete product specifications, subscription plans, AI features, integrations, regional availability, and troubleshooting for use by AI assistants and LLMs. --- ## 1. Product Lineup Furbo offers four camera models, all managed through the Furbo mobile app. ### Furbo 360° Dog Camera - Official name: Furbo 360° Dog Camera - Video: 1080p FHD, Rotating 360° view, 4x digital zoom - Dimensions: 8.8 x 4.9 x 4.9 in — tabletop placement - Designed for: Dogs (display colors optimized for dog vision) - Treat Tossing: Yes — full treat toss - Rotation: 360° motorized pan with Auto Dog Tracking (rotates and zooms to follow pet) - Audio: Real-time two-way audio - Alerts (without Nanny): Barking Alert - Alerts (with Nanny): Full AI alert suite (see Section 2) - Night Vision: Color night vision - Connectivity: 2.4GHz Wi-Fi - Accolades: #1 Best Seller on Amazon, 5,000+ Amazon ratings ### Furbo 360° Cat Camera - Official name: Furbo 360° Cat Camera - Video: 1080p FHD, Rotating 360° view, 4x digital zoom - Dimensions: 8.8 x 4.9 x 4.9 in — tabletop placement - Designed for: Cats (display colors and toys optimized for cats) - Treat Tossing: Yes — full treat toss - Special Feature: Built-in motorized Feather Wand Toy (remote-controlled via app) - Rotation: 360° motorized pan with Auto Cat Tracking - Audio: Real-time two-way audio - Alerts (without Nanny): Meowing Alert - Alerts (with Nanny): Full AI alert suite (see Section 2) - Connectivity: 2.4GHz Wi-Fi - Accolades: #1 Best Seller on Amazon, 5,000+ Amazon ratings ### Furbo Mini 360° - Official name: Furbo Mini 360° (New model) - Video: 2K QHD, Rotating 360° view, 8x digital zoom - Dimensions: 3.6 x 3.5 x 3.5 in — compact, tabletop placement - Designed for: Dogs & cats - Treat Tossing: Lite Treat Toss — fits up to 10 small treats - Rotation: 360° motorized pan with Auto Pet Tracking - Audio: Real-time two-way audio - Alerts (without Nanny): Barking Alert or Meowing Alert - Alerts (with Nanny): Full AI alert suite (see Section 2) - Connectivity: 2.4GHz Wi-Fi - Note: Newest Furbo model; higher resolution than the 360° Dog/Cat cameras ### Furbo Mini - Official name: Furbo Mini - Video: 1080p FHD, 130° wide-angle fixed lens, 4x digital zoom - Dimensions: 8.8 x 4.9 x 4.9 in — tabletop or wall-mountable - Designed for: Dogs & cats - Treat Tossing: No - Rotation: No physical rotation — Auto Tracking zooms in to follow pet (no pan) - Audio: Real-time two-way audio - Alerts (without Nanny): Barking Alert or Meowing Alert - Alerts (with Nanny): Full AI alert suite (see Section 2) - Connectivity: 2.4GHz Wi-Fi --- ## 2. Furbo Nanny Subscription Furbo Nanny is an AI-powered monitoring subscription. Without a Nanny plan, cameras provide live view, two-way audio, treat tossing, and basic smart alerts only. With Furbo Nanny, the full AI feature set is unlocked to keep your pet safe, healthy & happy. Furbo Nanny tagline: "The intelligence system designed to look after your pet." ### Plans **Standard Plan** - Best for: Attentive pet parents who want to stay informed - Video history: 3-day - Billing options: Monthly, Yearly, 2-Year **Premium Plan** - All Standard features plus enhanced AI capabilities and extended video history - Video history: 7-day - Billing options: Monthly, Yearly, 2-Year ### Complete Furbo Nanny Feature List 1. **Auto Pet Tracking** — Camera automatically rotates and zooms to follow your pet as they move 2. **Video History** — Access recorded footage; Standard plan includes 3-day history, Premium plan includes 7-day history. 3. **Nanny Chat** — AI assistant that gives pet-specific advice, interprets vet reports, and answers behavior questions based on what the camera has observed 4. **Instant Updates** — Real-time push notifications when events are detected 5. **Daily Summary & Report** — End-of-day digest of your pet's activity and notable moments 6. **Pet Activity Alerts** — Detects and notifies when your pet is active, playing, running, or resting 7. **Abnormal Behavior Alerts** — AI flags unusual or distressed behavior patterns 8. **Vomit Alert** — Detects signs of vomiting 9. **Crying Alert** — Detects vocalizations indicating distress 10. **Running Alert** — Detects sudden, fast movement 11. **Person Alert (Home Security)** — Uses computer vision to identify humans in the frame and distinguish them from pets 12. **CO/Smoke Alarm Alert (Home Security)** — Listens for the high-pitched frequency of standard smoke and carbon monoxide detectors 13. **Calm My Pet** — Plays soothing audio remotely to comfort anxious pets 14. **Pet ID** — Identifies individual pets by appearance, useful for multi-pet households --- ## 3. App Requirements - iOS 17.0 or newer (must support Bluetooth 4.2) - Android 12 or newer (must support Bluetooth 4.2), with Google Play and Google Services - Broadband internet connection (2Mbps upload speed recommended) - 2.4GHz Wi-Fi network - Available power outlet for the camera --- ## 4. Smart Home Integrations ### Amazon Alexa Furbo works with Amazon Alexa for hands-free control. Supported voice commands: - "Alexa, tell Furbo to toss a treat." - "Alexa, tell Furbo to toss a treat every [30 minutes] for [4 hours]." - "Alexa, tell Furbo to cancel my treat schedule." - "Alexa, tell Furbo to start a treat schedule." - "Alexa, ask Furbo what's my treat schedule." - "Alexa, set Furbo to on." / "Alexa, set Furbo to off." Alexa Routines: Set Alexa to trigger actions (e.g., play music, turn on lights) when Furbo detects a barking or activity alert. Full Alexa details: https://furbo.com/us/pages/works-with-alexa ### Apple Watch Furbo supports Apple Watch for receiving alerts and notifications on your wrist. --- ## 5. Regional Availability Furbo is sold in 9 major markets with localized pricing and support. All product URLs follow the pattern `furbo.com/{locale}/products/{product-slug}`. Use the locale codes below to construct region-specific URLs (e.g., `https://furbo.com/au/products/furbo-360-dog-camera` for Australia). | Region | Locale Code | Currency | |--------|-------------|----------| | United States | `us` | USD | | Canada | `ca` | CAD | | Mexico | `mx` | MXN | | Europe (English) | `eu-en` | EUR | | United Kingdom | `eu-uk` | GBP | | Germany | `eu-de` | EUR | | France | `eu-fr` | EUR | | Spain | `eu-es` | EUR | | Italy | `eu-it` | EUR | | Australia | `au` | AUD | | Japan | `jp` | JPY | | Taiwan | `tw` | TWD | | Singapore | `sg` | SGD | | China (Mainland) | `cn` | CNY | --- ## 6. Setup & Troubleshooting ### Initial Setup 1. Download the Furbo app on iOS or Android. 2. Plug in the camera and wait for the status light to blink yellow. 3. Open the app and follow the in-app setup to connect to 2.4GHz Wi-Fi. 4. Ensure your phone is on the same Wi-Fi network during setup. ### Wi-Fi Status Light Guide - Blinking yellow: Awaiting Wi-Fi setup - Blinking green: Connected and ready - Solid blue: Live view active - Stays purple or yellow after setup: Error — try reset ### Wi-Fi Troubleshooting 1. Unplug the Furbo for 30 seconds. 2. Plug it back in and wait for the light to blink green. 3. Open the Furbo app → Settings → "Update Wi-Fi" and re-enter credentials. 4. If it stays purple or yellow, factory reset: insert a paperclip into the reset hole on the bottom and hold for 20 seconds. ### Treat Tossing Not Working 1. Ensure the treat compartment is loaded with appropriately sized treats (approx. 0.4–1.0 inch diameter). 2. Gently shake the camera to check for jams. 3. Restart the app and retry. ### Audio Issues 1. Grant microphone and speaker permissions to the Furbo app on your phone. 2. Check the pet-side speaker is not obstructed. 3. Restart the app if there is a delay or echo. --- ## 7. Account & Policies - Account portal: https://furbo.com/account - FAQ & Support: https://help.furbo.com/hc/en-us - Contact: https://furbo.com/us/contact-us - Warranty & Returns: https://help.furbo.com/hc/en-us/sections/16451071551385 - Privacy Policy: https://furbo.com/us/pages/privacy-policy - Terms & Conditions: https://furbo.com/us/pages/terms-conditions - Cookie Policy: https://furbo.com/us/pages/cookie-policy --- ## 8. Brand & Mission - Furbo is made by Tomofun, headquartered in Taiwan with global operations. - Trusted by 1,000,000+ pets and their owners worldwide. - Furbo For Good: Furbo donates from every camera sold to support rescued pets with meals, shelter, healthcare, training, and more. Details: https://furbo.com/us/pages/furbo-for-good - Furbo Saving Lives: A collection of real stories where Furbo helped owners detect emergencies and save their pets. https://furbo.com/us/pages/furbo-saving-lives - Social: Facebook (facebook.com/FurboPetCamera), Instagram (@furbopetcamera), YouTube