Name: Furbo Mini
Brand: Furbo
Price: 26 AUD
Availability: InStock

Question 1

Where can I place my Furbo Mini?

Accepted Answer

Furbo Mini is easy to set up, you can simply pick a location, plug it in, and set it up.

We recommend place Furbo Mini indoors on any flat surface or up high on the wall. Mini comes with easy peel-off adhesive and an optional screw to make it extra secure

Question 2

Does Furbo Mini require batteries?

Accepted Answer

No. Furbo Mini uses a USB cable and a standard power adapter (a 5-volt adapter is recommended) to plug into the wall.

Question 3

Why there is no adapter in the box? And how do I get one?

Accepted Answer

As a part of our mission to be environmentally aware, the Furbo Mini does not come with a power adapter to reduce electronic waste. We suggest using a 5-volt USB power adapter, commonly used for mobile phones. (There’s probably an extra at home. 😉 If not, contact us!)

Question 4

Is the Furbo Mini for dogs and cats?

Accepted Answer

Furbo Mini works for either dogs or cats. During camera setup, you will be guided in-app to choose between “dog” or “cat” for a customized experience.

Question 5

How is the Furbo Mini different from the Furbo 360°?

Accepted Answer

Furbo Mini is a smaller version of Furbo 360°, just without treat tossing and rotating 360° view.

Both cameras keep your dogs and cats safe with unlimited pet-related alerts and instant video playback. Powered by AI, Furbo Nanny keeps getting smarter at looking after your pet.

Question 6

What is the best plan?

Accepted Answer

Furbo Mini’s Subscribe & Save Yearly Plan is the most popular and best deal. Furbo Nanny subscription gives you unlimited alerts and continuous updates. Without a subscription, you can still see and talk to your pet anytime.

Question 7

What’s included in the Standard plan & Premium plan?

Accepted Answer

Both plans are designed to provide comprehensive care for your pet, with the following inclusions:

Standard Plan: Includes 3-Day Video History, Pet Emergency Alerts (CO/Smoke), Home Security Alerts, and the Health Checker & Vet Report. It is ideal for multi-pet households looking for advanced safety insights.
Premium Plan: Includes all features in the Standard Plan but extends your Video History to 7 days. It also provides priority access to the latest feature updates and expanded health monitoring tools.

Question 8

Will this camera still work if I cancel the subscription?

Accepted Answer

Yes, your Furbo camera will continue to function. If you choose to cancel your Furbo Nanny subscription, you will still have access to the essential camera features, including the Live Video Feed, 2-Way Audio, and Barking/Meowing Alert. However, please note that AI-powered features such as Cloud Recording, Smart Alerts (Person/Pet/Activity detection), and the Daily Diary will no longer be available.

Question 9

What WiFi requirements are needed?

Accepted Answer

Furbo cameras are designed to operate on a 2.4GHz WiFi frequency. This frequency provides a further range and better penetration through walls, which is essential for maintaining a stable camera connection. Please note that Furbo does not currently support 5GHz networks. If you have a dual-band router, please ensure the 2.4GHz band is enabled during setup.

Question 10

Is my data and video secure?

Accepted Answer

Your privacy is our utmost priority. Furbo employs bank-level encryption (2048-bit RSA private keys) to secure the connection between your camera and your mobile device. We also strongly recommend enabling 2-Step Verification within your account settings to provide an additional layer of security, ensuring that only authorised users can access your video feed.

Question 11

How long does shipping take within Australia?

Accepted Answer

We offer Free Shipping across Australia for all Furbo camera orders. Typically, deliveries to major metropolitan areas (Sydney, Melbourne, Brisbane) take approximately 3–5 business days. For regional or remote areas, please allow up to 7–10 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Question 12

Does the Furbo Mini Subscribe & Save plan come with a warranty?

Accepted Answer

All purchases come with a 1-year warranty covering defects. All yearly and two-year plans come with lifetime hardware warranties as long as you have an active Furbo Nanny subscription.

Furbo Mini

Furbo’s commitment to you

Free Trusted Delivery

Risk-Free Returns

Pet-Proof Guarantee

Lifetime Expert Support

Free Trusted Delivery

Risk-Free Returns

Pet-Proof Guarantee

Lifetime Expert Support

Keep your pet safe, healthy, and happy with Furbo Nanny 3.0

Getting started is easy

Choose Your Camera

Set up your Furbo account

Turn on Furbo Nanny

Start your smart pet care!

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